shipping delivery policy

Thank you for shopping with  Vevin Trends!
We are committed to delivering your precious jewellery safely and on time. Please review our updated Shipping & Delivery Policy below.

1. Processing Time

       1.All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.

       2.You will receive a shipping confirmation email/SMS once your order has been dispatched, including your tracking number.

       3.Orders that require customization or specific size adjustments may take additional processing time. This will be communicated during purchase.

2. Shipping Methods & Delivery Estimates

We partner with trusted logistics providers to ensure secure and timely delivery across India.

Shipping Table

Note: Delivery times are estimates and may vary due to factors such as courier delays, weather conditions, or remote locations.

3. Shipping Costs

• All shipping charges are calculated and displayed during checkout.

• Standard shipping is free on all orders above ₹1000 within India.

4. Order Tracking

• Once dispatched, you will receive an email and SMS with your tracking number and tracking link.

• Tracking information may take up to 24 hours to update after dispatch.

5. Shipping Restrictions

•  Vevin Trends currently ships only within India.

• We do not ship to:
     P.O. Boxes
     APO/FPO addresses

• A valid residential or business address, pin code, and active mobile number are required for delivery.

6. Delivery Issues

Damaged or Tampered Parcels

If the parcel appears damaged or tampered, please do not accept the package.
Refuse the delivery and contact us immediately:

• Email: vevintrendsupport@gmail.com

• Phone: 7502173657

Mandatory Unboxing Video (For Returns or Damage Claims)

To process any return or damage claim, a continuous, unedited unboxing video is required. The video must:

• Start from the sealed parcel

• Clearly show the opening process

• Show the product inside the box

This measure helps ensure fairness and protect both the customer and the brand.

Failed Delivery Attempts

• Our courier partners usually attempt delivery 2–3 times.

• If all attempts fail, the parcel is returned to us.

• Additional shipping charges may apply for re-delivery.

7. Contact Us

If you have any questions regarding your order or our shipping policy, please contact us:

Email: vevintrendsupport@gmail.com
Phone: 7502173657
Working Hours: Monday to Friday, 10 AM – 6 PM IST